RETURN POLICY
CHOOCL attaches great importance to customer experience and is committed to providing customers with the highest quality service. If you do not know how to use the product or if you have any problems or defects with the product, please send an email to support@choocl.com
From the date of delivery, we provide 15-day return and exchange service, and the freight for non-quality problems shall be borne by the buyer.
Before you send the product back, please contact us first. After your return and exchange application is approved, send the product back according to the following information.
Email: support@choocl.com
Name: CHOOCL
Address: Room 801, Tongyi Building, No. 2, Lane 1, Chang'anli Road, Huacheng Street, Huadu District, Guangzhou City, Guangdong Province, China
Tel: 13642649209
Postcode: 510800
*Note: The working days we mentioned here refer to the public holiday regulations announced by the Chinese government.
From the date of delivery, we provide 15-day return and exchange service, and the freight for non-quality problems shall be borne by the buyer.
Before you send the product back, please contact us first. After your return and exchange application is approved, send the product back according to the following information.
Email: support@choocl.com
Name: CHOOCL
Address: Room 801, Tongyi Building, No. 2, Lane 1, Chang'anli Road, Huacheng Street, Huadu District, Guangzhou City, Guangdong Province, China
Tel: 13642649209
Postcode: 510800
*Note: The working days we mentioned here refer to the public holiday regulations announced by the Chinese government.